More information about cookies

What is a cookie?

A cookie is a harmless text file stored in your browser when you visit almost any web page. The usefulness of the cookie is that the web is able to remember your visit when you return to browse that page. Although many people do not know, cookies have been used for 20 years, when the first browsers for the World Wide Web appeared.

What is NOT a cookie?

It is not a virus, nor a Trojan, or a worm, or spam, or spyware, or open windows pop-up.

What information does a cookie store?

Cookies usually do not store sensitive information about you, such as credit cards or bank details, photographs, your ID or personal information, etc. The data they keep are of a technical nature, personal preferences, personalization of contents, etc.

The web server does not associate you as a person but your web browser. In fact, if you regularly browse with Internet Explorer and try to do it through the same website with Firefox or Chrome you will see that the web does not realize that it is the same person because it is actually associating the browser, not the person.

What kind of cookies are there?

• Technical cookies: These are the most basic and allow, among other things, to know when a human or an automated application is browsing, when an anonymous and registered user is browsing, basic tasks for the operation of any dynamic web.
• Analysis cookies: They collect information about the type of browsing you are doing, the sections you use most, products consulted, time zone of use, language, etc.
• Advertising cookies: They display advertising based on your browsing, country of origin, language, etc.

What are our own and third-party cookies?

Own cookies are those generated by the web page you are visiting and those of third parties are those generated by external services or providers such as Facebook, Twitter, Google, etc.

What happens if I disable the cookies?

To help you understand the consequences if you disable the cookies we show you some examples:

• You can not share contents from that website on Facebook, Twitter or any other social network.
• The website will not be able to adapt the contents to your personal preferences, as it usually happens in online stores.
• You cannot access the personal area of that website, such as My account or My profile or My orders
• Online stores: It will be imposible to make purchases online, they will have to be done by phone or visiting the physical store if it exists.
• It will not be possible to customize your geographic preferences, such as a time zone, currency or language.
• The website will not be able to perform web analytics on visitors and traffic on the web, which will make it difficult for the web to be competitive.
• You cannot write on the blog, you cannot upload photos, post comments, rate or rate contents. The web will not be able to know if you are a human or an automated application that publishes spam.
• It will not be possible to show sectoral advertising, which will reduce the advertising income of the web.
• All social networks use cookies, if you disable them you can not use any social network.

Can cookies be deleted?

Yes. Not only can be deleted but also blocked, in a general or particular way for a specific domain.
To remove cookies from a website you must go to the configuration of your browser and there you can search the one associated to the domain in question and proceed to its removal.

Setting cookies for the most popular browsers

Here’s how to access a specific cookie from the Chrome browser (these steps may vary depending on the browser version)

1. Go to Settings or Preferences through the File menu or by clicking on the personalizatiion icon that appears at the top right. You will see different sections, click the option Show advanced options.
2. Go to privacy, Contents Settings.
3. Select All cookies and site data.
4. A list with all the cookies ordered by domain will appear. To make it easier for you to find the cookies of a specific, enter the address in full in the Search for cookies field.
5. After making this filter, one or several lines with the cookies of the requested web appear on the screen. Now you just have to select it and press the X to proceed to its elimination.

To access the cookie settings of the Internet Explorer browser follow these steps (May vary depending on the version of the browser):

1. Go to Tools, Internet options.
2. Click on Privacy.
3. Move the slider to adjust the level of privacy you want.

To access the cookie settings of the Firefox browser follow these steps: (may vary depending on the browser version).

1. Go to Options or Preferences according to your operating system.
2. Click on Privacy.
3. In History choose Use custom settings for history.
4. Now you will see the option Accept cookies, you can activate or disactivate it according to your preferences.

To access the cookies configuration of the Safari browser for OSX follow these steps: (may vary depending on the browser version):

1. Go to Preferences, then Privacy.
2. In this place you will see the Block cookies option so that you can adjust the type of blocking you wish to perform.

To access the cookies configuration of the Safari browser for iOS follow these steps: (May vary depending on the browser version):

1. Go to Settings, then Safari.
2. Go to Privacy and Security, you will see the option Block cookies to adjust the type of block you want to make.

To access the Cookies settings of the browser for Android devices follow these steps (may vary depending on the browser version):

1. Run the browser and press the Menu key, then Settings.
2. Go to Security and Privacy, you will see the option Accept cookies to activate or disactivate the box

To access the cookie settings of the browser for Windows Phone devices, follow these steps (may vary depending on the browser version):

1. Open Internet Explorer, then More, then Settings.
2. Now you can activate or disactivate the Allow cookies box.